Intern, Operations

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

System Training

• Coordinate with Corporate Training team in the US for planning the system training for but not limited to business systems such as Infor Nexus, Inspectorio, IBT, PLM, and SAP
• Conduct orientation programs for new join associates on our business systems
• Set up, onboard and provide system training to new Vendors as needed
• Provide on-going support for end users, including large and small group trainings and one-on-one support as needed.
• Coordinate subject matter experts within individual business units to leverage their expertise in delivering training and support.
• Maintain, refine and update the training materials and ensure it is up-to-date per business needs and daily operations
• Maintain training records for end users and business partners

System Support

• Support the end users for issues encountered when using the business systems
• Work with system vendors for trouble shooting
• Collect feedback from end users on a regular basis and propose enhancements to the systems
• Participate in the system design and implementation
• Perform any ad hoc tasks as assigned

Additional Requirements                                                                                                                                       

• Tertiary education
• Experience in managing system training or system implementation will be an advantage
• Proficiency in Microsoft Office tools
• Proactive, strong problem solving and analytical skills, detailed minded and able to work under pressure and a fast pace environment with positive and can do attitude
• Ability to multi-task and meet deadlines; highly detail oriented and meticulous
• Make sure to follow All the tasks assigned by manager/ team leader on time and accuracy.
• Excellent verbal and written communications skills
• Independent, self-motivated, and good team player

Competency Requirements (if applicable)                                                                                                                                       

Behavioural Competencies:

• Be transparent
• Collaboration
• Communication
• Conflict Management and Problem Solving
• Self-motivated
• Think logical and out of the box

Language Proficiency:

Fluent in: English and Mandarin is essential

Specific Working Conditions

Travel if required

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer.