Coordinator, QA/QC

Centric Brands is a leading lifestyle brand collective that designs sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment, and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Overall Responsibilities  

Through various inspection activities to ensure the consistent production quality, enough order quantity and on time delivery

• Ensure daily inspection reports are reviewed and dispatched on time, consistently meeting required deadlines with necessary time flexibility
• Manage Inspectorio activities, including TA audit assessments and related tasks when assigned
• Prepare business reports and operational updates as requested
• Analyze business data and deliver concise summaries and insights for the QAD
• Develop presentations (PPT) to support business requirements, operational needs, and key quality concerns
• Maintain and update essential tracking documents, including QA inspection schedules, QA leave records, claim management, and other reports as required by the QAD
• Prepare, maintain, and update the inspectors’ factory allocation plan to ensure effective coverage
• Follow Quality and Operational SOPs strictly while performing all responsibilities
• Verify the accuracy and completeness of all meeting documents within the IBS file and approval samples
• Regularly follow up on production status and T&A (WIP) to ensure smooth execution
• Monitor factory production plans to align and maintain the daily inspection schedule
• Communicate proactively and professionally with all relevant stakeholders on quality issues; coordinate resolution with the designated QA Manager and factory teams and ensure timely follow-up to closure
• Prepare, manage, and maintain inspection reports, non-conformance reports, CAPA documentation, and summaries for internal and buyer reference
• Drive continuous improvement initiatives with factories to enhance process quality and meet required standards
• Communicate updated requirements to factories as needed, including sharing relevant case studies and best practices
• Attend internal meetings, prepare Minutes of Meeting (MoM), and circulate to relevant teams as required
• Organize and support training sessions to align factory teams with buyer requirements, inspection standards, and updated SOPs
• Maintain accurate daily, weekly, and monthly records of inspections, defect trends, and quality performance KPIs when required
• Demonstrate a strong service mindset with the ability to adapt responsibilities based on changing business needs
• Maintain flexibility to work according to operational demands and workload priorities
• Ability to accept the opportunity working beyond the border

Additional Requirements   

• 5 years’ proven working experience in QA Coordinator in TIC, Brands, Buying House & Factory with data analysis skill and report preparation

• Good knowledge of coordinator job process
• Good knowledge of system in place
• Bachelor’s degree holder (Textile degree preferable)
• Good in written English to understand the documents in English and issue report
• Professional knowledge of MS Office (Word, PowerPoint & Excel) is highly required. Knowledge of QMS & Power BI will be considered a strong added advantage

Competency Requirements (if applicable)     

Behavioral Competencies:

• Flexibility & Adaptability
• Ready to serve attitude
• Initiative
• Ownership.
• Communication.
• Collaboration
• Conflict Management and Problem Solving

Language Proficiency:

Fluent in English

Specific Working Conditions

Frequency of Travel: As required

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