Specialist, QA/QC

Centric Brands is a leading lifestyle brand collective that designs sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment, and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together

Quality Assurance Auditor Responsibilities:

• Lead and monitor the assigned factory Quality Management System (QMS) from raw material receiving (warehouse) to final shipment to ensure full compliance and consistent execution
• Conduct and coordinate fit, PP approval, PP meetings, and ensure actions are implemented during bulk production
• Plan, schedule, and conduct inline, pre-final, and final inspections or any other inspections required by CB Brands based on production status and shipment timelines.
• Follow up production WIP and T&A (WIP) regularly; identify risks, constraints, and escalate challenges to relevant leads and management
• Perform product risk assessments during PP meetings and line reviews with factory representatives; take preventive actions to reduce defects
• Supervise and ensure effective quality control practices across cutting, sewing, and finishing, including proper manpower and procedures in each section
• Conduct internal QMS/technical audits as an internal auditor and work with section heads to create and close improvement action plans
• Implement and maintain buyer technical requirements for technical audits, and support/attend audits as needed
• Ensure implementation and control of key quality processes including sharp tool control, needle detection, and relevant safety/quality checkpoints
• Maintain and control quality documentation, including QMS documents, SOPs, quality manuals, technical files, audit reports, and related records
• Develop, update, and enforce Quality SOPs, standards, and checklists to drive consistent practices across all departments
• Issue daily inspection reports and communicate inspection outcomes clearly to factories, internal teams, and Head Office within deadlines
• Prepare and manage inspection reports, non-conformance reports, CAPA documents, and ensure timely follow-up and closure of corrective actions
• Track and report quality KPIs, defect trends, and quality metrics; provide actionable summaries and business insights to the Quality leadership team
• Lead and support continuous improvement (TQM) initiatives, including implementation of Lean Manufacturing and Six Sigma tools to improve quality performance
• Implement and manage a traffic light system in sewing lines to track operator-wise defects and support corrective coaching
• Implement and drive 5S and housekeeping across the factory; train departments and monitor ongoing compliance
• Manage and monitor fabric, trim, and accessories inspection; collaborate with merchandising and suppliers to reduce defects from the source
• Monitor and support the sample development process to ensure on-time submission, quality accuracy, and controlled changes for productivity improvement
• Coordinate bulk fabric, trim approvals, running shade tracking, and ensure required inspection/approval records are available and updated
• Conduct full packaging inspections, including components, execution, labeling, stickers, and packing instructions as per customer requirements
• Coordinate and support Licensor/Customer QA activities, including factory communication and alignment on packing and quality instructions
• Support vendor onboarding, compliance follow-up, and corrective action implementation to meet required standards
• Collaborate with sourcing teams on vendor allocation and sourcing strategy, providing quality input to support business decisions
• Ensure accurate handling of purchase orders (PO) and delivery updates in systems (e.g., SAP), and coordinate with sales for quantity/delivery/shipment bookings (HFC/CPO/PO).
• Organize and deliver training for quality inspectors and factory teams on quality standards, buyer requirements, quality concepts, and quality awareness
• Prepare and present business updates and presentations on operational needs, quality risks, audit outcomes, and improvement plans when required
• Maintain strong cross-functional communication with factories, QA managers, merchandising, technical teams, and Head Office to resolve issues promptly and drive closure

Additional Requirements

• 7-10 years’ working experience in QA/QC on Field

• Good knowledge of QMS process as well as Quality Assurance
• Good knowledge of system in place
• Bachelor’s degree holder or Tech college diploma
• Good in written English to understand the documents in English and issue report

Competency Requirements (if applicable)

Behavioral Competencies:

• Initiative
• Ownership
• Communication
• Collaboration
• Conflict Management and Problem Solving
• Subject expertise knowledge/Skill

Language Proficiency:

Fluent in English

Specific Working Conditions

Frequency of Travel: As required

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